Privacy Policy
Effective Date: May 13, 2025
This Privacy Policy outlines how we collect, use, share, and protect your personal information. We are committed to safeguarding your data, collecting only what is necessary, and respecting your preferences regarding its use.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, and mailing address provided when you interact with our services, create an account, or make a purchase.
Sensitive Information: Financial details (e.g., credit card or bank account numbers), only when necessary for specific services.
Usage Data: Information about how you interact with our website or services, such as IP address, browser type, pages visited, and timestamps.
Preferences: Your choices regarding marketing communications or contact methods.
2. How We Use Your Information
We use your information to:
Provide and improve our products and services.
Process transactions and fulfill orders.
Communicate with you about your account, updates, or customer support inquiries.
Send marketing communications.
Analyze usage trends to enhance user experience.
Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
Service Providers: Third parties that perform services on our behalf, such as payment processors, IT service providers, under strict confidentiality agreements.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with prior notice.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Correcting Your Information
You can review and update your personal information by:
Accessing your account settings on our website.
Contacting our customer support team at [email protected].
We will promptly process requests to correct or delete inaccurate or outdated information, subject to legal requirements.
5. Security of Your Information
We implement robust security measures to protect your data, including:
Encryption: Sensitive data, such as credit card numbers, are encrypted during collection and transmission using industry-standard protocols (e.g., SSL/TLS).
Access Controls: Only authorized personnel with a legitimate need can access your personal information.
Secure Storage: Data is stored on secure servers with firewalls and intrusion detection systems.
Proper Disposal: Sensitive data is securely destroyed when no longer needed, in compliance with applicable laws and industry standards.
We comply with legal requirements and standards, such as PCI DSS for payment data, to ensure the protection of sensitive information both online and offline.
6. Communicating Policy Changes
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
Posting the updated policy on our website with a revised effective date.
Sending an email or other notification to users who have provided contact information.
We encourage you to review this policy periodically.
7. Addressing Concerns Over Misuse of Personal Data
If you have concerns about the misuse of your personal information, please contact us at:
Email: [email protected]
Phone: 512-817-8067
Mailing Address: PO Box 5164 Austin, TX. 78763
We will investigate and respond to your concerns promptly, typically within 30 days, and take appropriate action to address any misuse.
8. Respecting Your Contact Preferences
We respect your preferences regarding contact by telephone and email:
Opting Out: You may opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
Do Not Call: We honor requests to avoid telephone marketing and maintain an internal do-not-call list.
Remedying Issues: If you receive unwanted contact, we will investigate and address the root cause to prevent recurrence.
9. Compliance with Legal and Industry Standards
We adhere to all applicable laws and industry standards, including but not limited to:
Data protection regulations (e.g., GDPR, CCPA, or other regional laws).
Payment Card Industry Data Security Standards (PCI DSS).
Secure disposal requirements for sensitive data.
10. Contact Us
For questions about this Privacy Policy or our data practices, please contact:
Email: [email protected]
Phone: 512-817-8067
Mailing Address: PO Box 5164 Austin, TX. 78763
We are committed to transparency and protecting your privacy. Thank you for trusting us with your information.